Case study on grievance handling

Mr. Rajesh has been nearly 20 years of service in the company. He is around 49 years of age. of late, he has not been performing well at work.When the HR manager tried to find out the reason from his friends in the factory, they revealed that he had severe family problems and was depressed. one day,while on duty in a day shift, Rejesh had left his workplace without proper  permission and returned after nearly tow hours.
However, his immediate superior prevented him from resuming the work. Angry by the refusal, Rajesh  engaged in a fierce argument worker that superior and misbehaved with him. He also disrupted the work of his co-worker and abused all those who did not support him. Rajesh was immediately suspended from duty pending enquiry and charged with dereliction of duty and disrutping  work of the company while on duty.

But before the management  could proceed with further disciplinary action, Rajesh submitted and  application starting that could not continue in the employment of the company on account of health and voluntarily offered to seek retirement. The top union leaders of the company strongly backed the request  of Rajesh and insisted that the company shall treat him with compassion. Though the top management was also in favor of this idea, the HR manager insisted on completing the disciplinary proceedings since he feared that Rajesh might create problems at a later stage if the case was not disposed  off properly. He might even demad reinstatement and all other benefits.

Eventually, the management concurred with the views of the HR manager and rejected the request of the distressed employee.It also instructed the HR department to begin the disciplinary proceedings.shocked at this development, the union leaders conducted an emergency meeting and announced a series of tensions. Annoyed  at this development, the management blamed the HR manager and asked him to find the way out of the mess.

Questions


  1. How do you view the request of Rajesh seeking voluntary retirement from the company? Dose he deserve compassion from the management?
  2. Do you agree with the approach of the HR manager towards this issue?
  3. What should the management do now for resolving the complication?
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